From fires to

Jennifer Yates Headshot

a cutting edge

Operations Leader
re-energizing your business with fluid structure, team relief, & the day-to-day ease you need.

hey CARING FOUNDER, LEADER, CREATIVE DREAMER

If you’re craving a shift from chaos to clarity, breathe a sigh of relief.

Operations is the engine that makes your company run. It brings your vision to life. The biggest challenge for growing businesses? Having that internal engine to carry the increasing load.

Maybe you’re struggling with capacity, cashflow, innovation, employee placement, change management, delegation, or expansion, feeling overworked with tasks, but stalled on progress.

My favorite problems to solve.

Outside ops leadership brings nuanced solutions, steeped in creativity, designed to be executed with ease, so we can shift your booming business back into seamless alignment.

Focused on the human experience of work.

Beneath structures, facts and financials, effective Business Operations is about allowing everyone to feel seen, heard, and passionately connected to their purpose at work.

I match personal strengths with critical tasks to inspire a team of experts to harness their individual genius for the benefit of the business.

The highest quality work is done by happy humans. Let’s smooth out the complexity kinks to restore function, freedom and fun.

RESTORATIVE Business Operations Services

actionable

OPERATIONS
ASSESSMENT

SEASONED

FRACTIONAL
OPERATIONS LEADER

priority

PROJECT MANAGEMENT

  • Correy O'Neal | Co-Founder & Chief Strategy Officer You.Car

    “Working with Jennifer is easy. She is able to jump into whatever type of format, conflict, messy situation and bring a simple plan into place. Since Roux jumped in, we have caught up and become more confident as as organization.”

  • Molly M. | Owner Mast Shoes

    "Working with Jennifer opened a new door that led to increased sales for my business. She is a fun, encouraging expert who somehow makes doing hard things enjoyable. It's magic!”

  • Adam C. | UX Designer VP

    “Jennifer has always been a breath of fresh air when it comes to streamlining the way customers use our products. She has this positive passion to do right by the customer and make sure we help them get things done.”

  • Paul F. | Senior Software Engineer

    “No matter what the situation, ambiguity or high-risk, Jennifer has a unique ability to reign in the madness and provide focus that gets everyone moving in the same direction."

  • Bibekananda D. | Senior Manager, B2B Enterprise

    “I worked with Jennifer for more than 7 years. 'Solution' is one word that describes her. She understands the business problem and challenges, then does whatever it takes to resolve it. Through her strength of connecting she maintains a strong rapport and footprint with everyone she comes across. And that helps a lot in cross-collaboration.”

  • T.F. | Writer, Artist, Curator

    “Jennifer is a real connector. Through her I met some of my best collaborators and friends. Working with her as an independent artist and publisher, I felt the value of my work was recognized in an uncommon way.”

HI AGAIN dedicated founder, owner, visionary

I’m JENNIFER.

An Operations Leader infusing purpose-driven businesses with balance over burnout by empowering your most important asset: people.

I’ve spent 27 years energizing businesses with success metrics that matter: increased expertise, understanding, creativity, connection, freedom, fulfillment, retention, and relief.